In a very troubling story out of Kentucky, a Kentucky “rest home” was recently shuttered after repeated reports of abuse and neglect in the facility.

Although the state’s Attorney General asked to place the home in receivership due to complaints about mismanagement of residents’ finances, the facility was also cited for reports of physical and sexual abuse to residents, frequent food shortages, and even several criminal investigations into the home’s conditions.

While this set of facts, as reported, pretty much runs the gauntlet of impermissible occurrences in a care facility, the true kicker is the section of the article that details the state’s investigation.

According to the article, a state agency known as Protection and Advocacy attempted to report conditions (even after the state’s Long Term Care Ombudsman became involved) in August 2010 to an adult abuse hotline who told the investigators that they were unaware how to even compile a report for multiple victims over multiple allegations.

There are many other troubling bureaucratic missteps, but the one previously mentioned bears serious concern. When a state investigative agency can do nothing more than call a hotline, which itself can’t even write a report, something has truly gone awry.

You can contact us here 24/7/365 (and we really mean that as we will answer our phone) if you have anyquestions and to learn how we may be able to help you or your loved one who has been a victim of nursing home abuse or neglect – in particular, you will find that we listen, take your phone calls and e-mails (and even text messages!). We would be honored to help you with your matters – large or small.